HVDC is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use and protect your information when you interact with us.
HVDC is an electrical services provider operating across the United Kingdom.
Contact details:
Email: sales@hvdc.org.uk
General enquiries: 03301 337733
Sheffield office: 01144 000646
Office locations:
Newcastle Office
32a The Garth Front Street
Winlaton
Newcastle Upon Tyne
United Kingdom
NE21 6DD
Sheffield Office
114 Queens Road
Beighton
Sheffield
Yorkshire
United Kingdom
S20 1D
What Information We Collect
We may collect and process the following personal information:
- Name
- Email address
- Telephone number
- Company name
- Information provided through our contact forms
- Any other details you choose to provide when contacting us
How We Use Your Information
We use your personal data for the following purposes:
- To respond to enquiries submitted through our website or contact channels
- To communicate with you about our services
- To provide quotations or project-related information
- To improve our website and customer experience
- To meet legal or regulatory obligations
We only use your data where we have a lawful basis to do so.
How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Your information is stored securely and only accessed by authorised personnel.
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected.
Sharing Your Information
HVDC does not sell, rent or trade your personal data to third parties.
We may share information only where required to do so by law or where it is necessary to deliver our services, such as with trusted professional advisers or service providers who are bound by confidentiality obligations.
Your Data Protection Rights
Under UK data protection laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Object to or restrict certain processing
- Request data portability
To exercise any of these rights, please contact us using the details above.
Contact Forms
When you submit a contact form on our website, the information you provide is used solely to respond to your enquiry. It is not used for marketing unless you have explicitly requested this.
Cookies
Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our practices. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: sales@hvdc.org.uk
Phone: 03301 337733